Frequently Asked Questions
Package Bank Account FAQ's
What are Packaged Bank Accounts?
Packaged Bank Account Features
Who bought Packaged Bank Accounts?
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Why could Packaged Bank Accounts have been Mis-sold?
How were Packaged Bank Accounts Mis-Sold:
The bank told you that this was the only account suitable for you or that free accounts were not an option.
You were not even aware that there was a fee associated with the account that you opened or transferred over into.
Nobody told you that that travel insurance may not be right for you i.e. other factors such as age, destination, activity or pre-existing medical condition mean you might not be eligible to claim.
You were informed that you needed this account or that having it made it easier to apply for a mortgage, loan or similar.
You didn’t know that your mobile phone needed to be registered and that there was an excess to be paid prior to any claim.
You tried to cancel the account but were told you had to keep it.
You were informed that your packaged bank account could improve your credit rating.
You already had cover in place for the bundled insurance products.
What can you claim back for me ?
How much will this service cost me ?
How much could i get back?
Take a look at the quick example below:-
Customer paid £15 a month for 5 years that’s £15 x 60 months or £900 + interest.